Delivery and Shipping Policy
Thank you for shopping at www.nourishnibbs.com. Nourish and Nibbs is wholly owned by Neuriish Wholesome Enterprise. The term ‘Nourish and Nibbs’ or ‘Neuriish Wholesome Enterprise’ or ‘The company’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of this website. The term ‘you’ refers to the user, customer or viewer of this website.
The company reserves the right to modify the policy at any time without prior notice. Please ensure that you have read through our terms & conditions to avoid any misunderstandings.
We offer standard shipping provided by our third-party logistics provider for all orders made through this Nourish and Nibbs website. The estimated days for delivery by our logistics provider will be approximately 3-5 days for Peninsular Malaysia, and 5-7 days for East Malaysia.
We will try our best to ensure product(s) are packed properly to prevent damage of product(s) and the packaging, with indication that items are fragile. We have no control of how shipment will be handled.
We do not deliver to P.O boxes.
We will deliver the product(s) ordered by you to the delivery address you give us at the time you place your order through our staff or a third-party delivery service provider. Kindly ensure that full and correct address is provided. Orders with incomplete/incorrect information may result in delayed delivery and losing item. If you have instructed us/third-party provider to leave your parcel outside the door or at the concourse or security house, any missing delivery under such circumstances shall be at your own risk. You agree and accept that we are entitled, at our option, to charge you additional costs or cancel your order in the event of your failure to accept delivery for whatever reason.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Please log in to your account or the courier website to track the status of your shipment.
Should the order be unable to be delivered to you successfully after 2 attempts (or any stipulated number of attempts by the appointed logistics provider) or you do not pick up your order at a nearby location as stated by the courier, the order may be forfeited and no refund will be given to the amount spend on the order.
All risks in the product(s) shall pass to you upon delivery but we shall retain title in the products until full payment has been received. From the time when risk passes to you, we will no not be liable for any loss or damage to the product(s).